GO Duty Officer (Taiwan Taoyuan International Airport - TPE)
Working location: Taiwan Taoyuan International Airport - TPE
Quantity: 1
Salary: Competitive
Required Document:
Coming soon
Job Description
I. Responsibilities:
• Monitor operational, ensure all staff complying with company regulations, procedures, and CAAV’s regulations• Conduct ground operations including cargo & ramp services at the airports
• Participate in building up a standardized system to maximize safety measures for VJ’s flight
• Ensure the ground service is well-qualified, punctual, and efficient for VJ’s flights according to daily flight schedule
• Maintain good relationships with airport authorities to ensure the quality of providing services
II. Accountabilities:
A. Ramp services:• Monitor overall performance of ramp & cargo services for the station
• Coordinate with related departments on solving the abnormal issues of cargo & ramp services
• Ensure the ongoing effectiveness of ramp & cargo operation for respective stations
• Supervise and ensure that staff comply with safety regulations during ramp operation
• Supervise opening/closing time of check-in counter/boarding gate according to SLA and SOP
B. Headset communication task:
• Connect headset with aircrafts, communicate with captains via inter-phone
• Observe and notice abnormalities in aircraft and timely report to the captain on duty
• Establish headset communication with the pilot, when the process is done, a goodbye performance shall be performed
• Ensure the reporting system is always available for safety/security-related occurrences and issues
III. Other tasks:
• Find a solution for problems with regard to ramp & cargo operations/discrepancies• Plan to collect
Job Requirement
Male: above 1m68 /Female: above 1m60, with good-looking appearance
1. Education:• Graduated from College/University or higher
2. Experience:
• Preference for candidates with work experience in aviation and ramp services
3. Language skills:
• English competency: TOEIC 500 (or equivalent certificate) or Bachelor's degree in English
• Preference for candidates with other language skills (Japanese, Korean, Chinese, etc.)
4. Soft skills:
• Careful, honest, responsible, sociable character traits
• Exceptional communication skills and problem-solving skills
• Gracious attitude when communicating with customers as well as colleagues
5. Other requirements:
• Good health conditions, ability to work under pressure
• Willingness to work in shift
